PRIVACY POLICY

Effective Date: October 2025

LH Law Holdings LLC d/b/a Legal Halp (“Legal Halp,” “we,” “us,” or “our”) provides automated business formation, EIN registration, and compliance services through our website, application forms, and related tools (collectively, the “Service”).

By using our website and services, you consent to this Privacy Policy.

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

LH Law Holdings LLC d/b/a Legal Halp DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect information necessary to provide, maintain, and improve our business formation and compliance services.

Personal Information:

• Full legal name
• Date of birth
• SSN/ITIN (masked where applicable)
• Citizenship status
• Home and business address
• Email address
• Phone number
• Legal business name and entity type (LLC, S-Corp, C-Corp, Partnership, etc.)
• Industry and management structure
• Responsible party and EIN information
• Tax election preferences
• Government-issued ID and proof of address
• Prior EIN letters or incorporation documents
• Limited banking setup information (non-sensitive identifiers only; we do not store full bank account or routing numbers)
• Payment information when applicable
• Opt-in records and timestamps for SMS, email, and other communication channels

Non-Personal Information:

• IP address and approximate geolocation
• Browser type and device information
• Pages visited and timestamps
• Referral links and navigation flow
• Cookies and session identifiers

Customer Communication:

• Emails, SMS messages, and support inquiries
• Appointment confirmations and reminders
• Document uploads and submission records
• Service history and compliance communications

Cookies may be used to maintain your session, remember preferences, and improve user experience.

2. How We Use Your Information

We use collected data for:

• Preparing and filing business formation documents with state and federal agencies
• Obtaining EINs through the IRS (when authorized via Form SS-4 authorization)
• Processing transactions and service requests
• Communicating regarding orders, filings, compliance reminders, and customer support
• Sending service updates and compliance notices
• Sending promotional communications (only where consent has been provided; opt-out available)
• Enhancing website functionality and customer experience
• Maintaining legally required compliance records
• Preventing fraud and ensuring security
• Maintaining records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to your requested services, including appointment confirmations, reminders, customer support messages, filing updates, and important service notifications.

Opt-In & Consent:

• You will only receive SMS messages if you have explicitly opted in through a web form or other written consent method
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state laws

Opt-Out Instructions:

• You may cancel SMS notifications at any time by replying “STOP”
• You will receive a final confirmation message
• No further messages will be sent unless you re-opt in
• Opt-out requests are processed immediately

Message Frequency & Content:

• Message frequency varies based on your interaction with our services
• Messages are directly related to business formation, EIN processing, compliance updates, and customer support
• We do not send promotional SMS messages without explicit consent

Help & Support:

• Reply “HELP” for assistance
• Contact us at: [email protected]
• Customer support is available during regular business hours

Carrier Information:

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services (such as CRM providers, hosting services, or SMS aggregators) is permitted solely for delivering the services you have requested.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, lease, or trade your personal information.

We may share information with:

Government Agencies:

• State business filing offices
• The Internal Revenue Service (IRS)
• Other regulatory entities as required to complete filings

Service Providers:

• Registered agent partners
• Compliance service providers
• Hosting, CRM, and secure communication platforms
• SMS aggregators strictly for delivering messages you have consented to receive

All service providers are contractually obligated to maintain confidentiality and security.

Legal Compliance:

• If required by law or legal process
• To protect our rights, users, or partners
• In response to valid court orders or law enforcement requests

Business Transfers:

• In the event of a merger, acquisition, or asset sale
• Your data will remain protected under this Privacy Policy

All categories above exclude text messaging originator opt-in data and consent, except for SMS delivery providers as necessary to transmit messages.

5. Data Security

We implement reasonable and industry-standard security measures, including:

• Encryption of sensitive data in transit and at rest
• Secure servers and limited-access protocols
• Authentication controls
• Regular security reviews and updates
• Employee data protection training
• Breach notification procedures compliant with applicable laws
• Secure backup and disaster recovery systems

While we strive to protect your data, no electronic transmission or storage system is 100% secure.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze site traffic and usage behavior
• Maintain login sessions
• Improve user experience
• Measure service performance

You may control cookies through your browser settings. Disabling cookies may limit certain website features.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Request a portable copy of your data
• Opt out of marketing emails via the “unsubscribe” link
• Opt out of SMS messages by replying “STOP”
• Withdraw consent for future communications
• Request information about how your data is processed
• Lodge a complaint with a regulatory authority

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. This Privacy Policy applies only to information collected by LH Law Holdings LLC d/b/a Legal Halp.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with an updated Effective Date.

Continued use of our Service constitutes acceptance of any revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

LH Law Holdings LLC d/b/a Legal Halp
Cleveland, Ohio, USA
Email: [email protected]
Phone: (216) 200-6627
Website: www.legalhalplaw.com